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Billing & Account

Help with payments, subscriptions, account security, and profile management.

Information

My Server got Suspended or Terminated

How To Add Credit Balance and How Does It Work?

How does Automatic Billing work?

Which Payment Methods do we Accept?

Guides

How to Cancel Your PayPal Subscription

How To Cancel Your WiseHosting Server

How to Change the Location of Your Minecraft Server

How to Upgrade or Downgrade Your Server's Add-ons

How to Upgrade or Downgrade Your Server Package

How to Change Payment Method?